1. Introduction
1.1 The terms “we,” “our,” “us,” and “KAR Skillz” refer to KAR Skillz Pvt Ltd, ABN 35856040917, which includes its employees, contractors, agents, and assigns.
1.2 KAR Skillz is dedicated to respecting and protecting your privacy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles as outlined in the Privacy Act.
1.3 This Privacy Policy explains how any personal information collected from you, or provided by you, will be managed by us.
1.4 By providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
2. About KAR Skillz
KAR Skillz is a driving school that offers driver training programs. Our website (the “Site”) provides information about KAR Skillz and its services, including the ability for learner drivers to book lessons. The Site also offers resources on learning to drive and licensing.
3. Collection of Personal Information
3.1 We may collect personal information from you to provide access to the Site and deliver our services.
3.2 The personal information we collect may include your name, date of birth, driver’s license details, contact information (phone number, email, address), and other necessary information.
3.3 We may also collect sensitive information, such as details about medical conditions that might impact your ability to drive. This will be handled in accordance with the Privacy Act and this Privacy Policy.
3.4 You acknowledge that providing accurate personal information is necessary for us to offer our services. Incomplete or incorrect information may prevent us from doing so.
3.5 We may collect personal information from other sources to provide our services to you, and such information will also be managed per the Privacy Act and this Privacy Policy.
3.6 Our server automatically collects information about your use of the Site, such as your browser type, IP address, referring URL, time spent on the URL, and cookies. This information helps us monitor your activity on the Site.
3.7 Cookies will be placed on your device while using the Site. These cookies track your usage but do not collect personal information. You may disable cookies through your browser settings if preferred.
3.8 The Site may contain links to third-party websites. We have no control over these sites and recommend reviewing their privacy policies.
3.9 If you provide personal information about a third party, you confirm that you have informed them about our Privacy Policy and obtained their consent for us to collect, use, and disclose their information.
4. Storage of Personal Information
4.1 We store personal information electronically in the Cloud and locally, including on computers and backup devices.
4.2 While we take reasonable steps to protect your information, we cannot guarantee the security of data transmitted over the internet. Any transmission is at your own risk.
4.3 Upon receipt of your information, we take measures to safeguard it from unauthorized access. However, we cannot guarantee full protection against unauthorized access or disclosure.
5. Use and Disclosure of Personal Information
5.1 We use your personal information primarily to provide our services.
5.2 We may disclose your information to:
a. Driving instructors if you’re a learner driver, or to learner drivers if you’re an instructor.
b. Other third parties involved in providing our services.
c. With your prior consent.
d. To comply with legal obligations or to protect the rights, property, or safety of KAR Skillz, its clients, or others.
5.3 We may also use your personal information for secondary purposes related to providing services, such as:
a. Adding you to our mailing list for updates on products, services, or offers.
b. Informing you of organizational changes or news.
You may opt-out of receiving such communications by contacting us as mentioned in section 11.
6. Direct Marketing
6.1 We may use your personal information to send you updates on products, services, special offers, or news.
6.2 By providing your information, you consent to us contacting you through various channels (phone, email, SMS, mail, social media).
6.3 You can opt-out of these communications at any time by contacting us.
7. Cross-Border Disclosure
We do not disclose your personal information to any overseas entities.
8. Access to Personal Information
8.1 You can request access to your personal information by contacting us via email at info@karskillz.com.au. We will respond within a reasonable timeframe, free of charge.
8.2 We will strive to provide access in your preferred format where possible. If not, we will take reasonable steps to provide access in another suitable way.
8.3 We may charge a fee for providing access, which will be communicated before the information is made available.
8.4 If we deny access to your personal information, we will provide written reasons and details on how to appeal the decision.
9. Correction of Personal Information
9.1 You can request corrections to your personal information by emailing info@karskillz.com.au. We will respond within a reasonable time and free of charge.
9.2 If necessary, we will notify other organizations to whom we’ve disclosed your information about the correction.
9.3 If we refuse your correction request, we will inform you of the reasons and your options for appeal.
9.4 If we do not correct your information, you may request us to associate a statement with your data indicating that you believe it is inaccurate.
10. Erasure of Personal Information
10.1 You have the right to request the deletion of your personal data, and we will respond promptly.
10.2 To make a deletion request, contact us at info@karskillz.com.au.
11. Changes to This Privacy Policy
11.1 We may update this Privacy Policy from time to time. Any changes will be posted on the Site.
11.2 Continued use of the Site after an update will imply your acceptance of the new Privacy Policy.
12. Questions and Complaints
12.1 For further information, questions, or complaints, you can contact us via:
Email: info@karskillz.com.au
12.2 We will respond to inquiries and complaints within a reasonable timeframe.
12.3 We will investigate complaints and provide written outcomes once resolved.
